November 2012

Season's Greetings from Endeavor!

The holiday season is officially here. We hope all of our Endeavoring readers enjoyed a bounteous Thanksgiving filled with food, football, and family time. Endeavor TAC is celebrating the holiday season also, the staff having recently gorged during the company's annual Thanksgiving pitch-in potluck. We are also planning our annual holiday philanthropic project as a way to give back to the community and kick the holiday spirit into high gear!

This month's edition includes some exciting content you shouldn't miss. First, be sure to check out the Company News section, which announces a recent honor bestowed upon Endeavor's CEO, Justin McLain. Also, the Company Spotlight delves into the world of IP convergence and how it has shaped not only Endeavor's business but also the industry landscape at large.

We hope you enjoy this month's edition. Until next month, have a happy and safe holiday season!

Your Team at Endeavor



Endeavor is proud to announce that its CEO, Justin R. McLain, has been named a 2012 Top 25 Entrepreneur by Business to Business magazine and their accounting partner, Gifford Hillegass & Ingwersen, LLP (GH&I). Selection was based on Endeavor's profitability, growth, and sustainability, as well McLain's entrepreneurship, leadership, and community development. Read the Rest


IP Convergence 101

Over the last few years, commercial and residential customers have enjoyed a considerable diversification in the types of services and applications available through traditional voice and data providers. This is primarily due to the proliferation of IP convergence, which allows traditional voice and data providers to expand offerings to include a variety of video, security, and automation applications which can all be managed by the End User through a single, easy-to-use platform. Endeavor has witnessed an industry-wide move to unified IP platforms since the company's ground floor entry into Voice over IP (VoIP) deployments right as the market began to boom during the early- to mid-2000s. But what, exactly, is IP convergence, and what does it mean for the future of the industry?

The term, "IP convergence," refers to the integration of a variety of IP-enabled services which can range from traditional applications such as voice, data, and video to other offerings like security and automation onto a common, IP network infrastructure. Before the VoIP explosion, traditional telephone calls were supported by the public switched telephone network (PSTN), a network of copper wires, switches, and circuit boards that facilitate the transmission of analog voice data between telephones. When VoIP technology came along, it became possible to make phone calls using the Internet, allowing service providers to converge voice and data networks into one platform.

But VoIP was just the dawn of IP Convergence. Many service providers soon migrated toward a Triple Play model; bundling voice, data, and video services into a single, more cost effective solution. In recent years, even more diverse application options have become readily available for businesses and consumers. Ranging from IP enabled security and monitoring services, to interactive digital signage and ambient music applications, to home automation and energy saving solutions, the world of IP convergence is poised to grow even larger in coming years.

As the industry has changed, so have Endeavor and its customers. 10 years ago, Endeavor customers were primarily concerned with providing end customers with broadband access, primarily requiring dispatches involving the installation of a single device, such as a router or modem, and extending premise wiring. These days, however, it is common for Endeavor Field Engineers to dispatch to a customer premise to install the broadband CPE in addition to a wide variety of IP enabled devices such as Point of Sale (POS), CCTV cameras, digital signage displays, intrusion notification devices, and home automation appliances like IP enabled door locks, thermostats, and smoke detectors. As new industry standards have emerged, so has the expertise of Endeavor, its staff, and Field Engineers increased to encompass these latest trends.

Having been at the forefront of IP convergence for over 10 years installing a wide variety of integrated devices in both commercial and residential settings Endeavor is in a unique position. Not only is Endeavor able to offer its expertise and implementation recommendations to customers testing the waters of non-traditional IP converged services, but it is also to provide a highly experienced team of engineering and field resources to customers already fully invested in deploying unified IP solutions. The Endeavor team looks forward to the long-lasting success of its customers as the unique opportunities afforded by IP convergence continue to evolve.


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Table of Contents

Staff Member of the Month

Field Engineer of the Month

Company News

Company Spotlight

Upcoming Events

Staffer of the Month


Bermingham from Atlanta

Bermingham, a member of Endeavor's Field Services Team, has been chosen as Staffer of the Month for November. Bermingham is always a team player, going above and beyond to ensure that customers are happy and their needs are met. He has recently been instrumental in getting a new project off the ground. Bermingham is originally from Raleigh, North Carolina, and has an associates' degree in Electronic Engineering from E.C.P.I. School of Technology. In his spare time, Bermingham enjoys spending time with his family, golfing, biking, and working out.

FE of the Month


Richard from Des Moines

Richard has been an Endeavor Field Engineer for 1 1/2 years in the metropolitan Des Moines, Iowa, area. Richard is always pleasant, highly skilled, and flexible with scheduling. He has almost 40 years of experience in the telecom industry; this is evident in his drive to push sites to successful completion. Richard is originally from Eagle Grove, Iowa, and was in the Navy for 10 years. When he isn't busy rolling to sites for Endeavor, Richard enjoys playing golf and travelling (he has been to more than 33 countries).

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