Welcome to the April edition of Endeavoring!

This month's edition is all about efficiency and includes two press releases. One focuses on Endeavor's new and improved online Training Center through which technicians and staffers are able to hone their skills and knowledge base with the intent of fine tuning the operations team to maximize efficiency and productivity.

The second release announces Endeavor's rapid installation program, a premium service through which qualified customers can utilize the company's 3 primary service offerings - field installations, logistics, and operations support - in order to execute swift deployments with impending deadlines, all made possible through the efficiency and scalability of Endeavor's operations.

Finally, the spotlight article reveals the types of things the Endeavor team has focused on over the last 12-15 months to get to where it is now - full steam ahead and poised to have its most successful year ever in 2009.

We hope you enjoy this month's edition,
Your Team at Endeavor Telecom
editor@endeavortelecom.com

ENDEAVOR TELECOM RELEASES NEW VERSION OF ONLINE TRAINING CENTER TO FURTHER ENHANCE TRAINING/CERTIFICATION PROGRAM

Endeavor Telecom announced the release of a new and improved version of the company's online training tool, the Endeavor Training Center. The upgraded applications now include enhanced multimedia capabilities, as well as more comprehensive testing and reporting functions.
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ENDEAVOR TELECOM ANNOUNCES RAPID INSTALLATION SERVICE FOR CUSTOMERS IN NEED OF HIGH VOLUME, SHORT LEAD TIME DEPLOYMENTS

Endeavor Telecom announced its rapid installation service through which customers can leverage Endeavor's field services, logistics, and operations support offerings to perform swift high volume deployments for customers whose end-users have a need for a large rapid deployment or to quickly transition from one service to another.
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After a long and seemingly everlasting winter, spring is finally here and in full effect. Chilly temperatures and gloomy days have given way to a more temperate climate and clear, sunny skies. For many companies, the weather conditions were far from the most pressing concern this past winter, as an equally frigid economy swept the nation, leading to blizzard-like fiscal upheaval and hiring freezes.

While Endeavor has thrived amidst the nation's economic troubles, due primarily to its stable account base and substantial influx of new customers who have partnered with Endeavor, the winter holiday months are always seasonally slower than the rest of the year as most enterprise rollouts involving retail end-users are blacked out from Thanksgiving until after New Year's. Despite the seasonal drop for existing account projects, newly signed customers more than made up for the difference. Now that spring is here, the holiday black-out is over, and the economy is looking a little brighter, Endeavor is breaking new records month-after-month and is poised to have its most successful year by far in 2009.

How, you may ask, did Endeavor get to this point? By scrapping it out with our competitors and fighting to implement programs that have served to broaden our reach across the telecommunications market (not to mention other markets not traditionally associated with telecom i.e. digital signage and specialty devices). For the past 12-15 months, the sales and account management teams have hunkered down and stepped up to the challenge issued by Justin McLain, Endeavor's CEO, at the 2008 Kickoff party last year: to fight for every potential customer not yet signed with Endeavor and to meet the challenges necessary to ensure smooth, ongoing performance and satisfied retention for every current account.

On the same token, the operations team has been full steam ahead in preparation for the monumental growth Endeavor is currently undergoing. Staffers are constantly encouraged to optimize productivity through qualitative and quantitative metrics which are posted in the common areas and are provided with ongoing training through the online Endeavor Training Center. Operations managers wearing headsets walk the floor throughout the day, always vigilant for team members who may require assistance or situational coaching.

Though the holiday season may be slower than the rest of the year, the Endeavor team did not hole up in a cave to hibernate until spring. Instead, they ramped up the internal initiatives alluded to above to another level. Since the first of the year, the sales team has run themselves ragged, and the ops managers have continued their internal development programs to transform the operations team into a finely tuned machine.

Now spring is here, and Endeavor is running at optimal efficiency, ready to knock the ball out of the park. Customer volume is picking up in a big way after a slow winter, giving Endeavor new customers and projects on a daily basis and keeping momentum strong. Endeavor's plethora of positive happenings are the perfect ingredients for a forecast of clear skies and sunshine for 2009 and beyond.

InfoComm09
June 14-19, 2009
Orange County Convention Center; Orlando, FL
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