Hello, and welcome to the October
edition of Endeavoring – the
monthly newsletter from Endeavor Telecom! We’re
here in Boston for the Fall VON 2007 event - the final
leg of the marathon trade show season, and we’re
looking forward to a great event for our company. In
the last forty-five days, we’ve done our best to
make our mark at IT Expo conference and the Fall Channel
Partners event followed by COMPTEL; now we’re
experiencing World Series mania here in Boston.
This month, our Spotlight section
features some really exciting breaking news from Endeavor;
and frankly, this is great news for many of our industry’s VARs and
service providers. We’re making this important
announcement today at VON, but we wanted our loyal newsletter
readers to be among the first to know. We won’t
spoil the surprise here, so keep reading.
Please send mail (to editor@endeavortelecom.com)
regarding our newsletter and our Spotlight news announcement;
we’d love to hear what you have to say.
ENDEAVOR TELECOM AND POLYCOM TEAM TO EXTEND NATIONWIDE VOIP INSTALLATION SERVICE
From the show floor at Fall VON in Boston,
Endeavor and Polycom are jointly announcing a partnership
today with broad and positive implications for both
companies, as well as many of Polycom’s service
provider channel partners. Under the terms of this
partnership, Endeavor’s nationwide field force
of 9,000 certified technicians will be available to
Polycom’s channel to provide highly professional
field implementation services for hosted PBX deployments.
In addition to onsite installation and testing of Polycom
handsets, Endeavor technicians will provide personalized
training services, as well as implementation services
for other associated network elements, including ATAs,
traffic shaping appliances, switches, inside wiring,
and gateway products.
For service providers reselling Polycom
handsets as a part of their hosted PBX offering, the
implications of this announcement are potentially “business
changing.” Today, providers are geographically
limited to selling their services in areas where they
have a physical presence and the ability to provide
onsite technical support. Now, the rules have changed.
Service providers are now freed from these limitations
with the ability to sell and service customer locations
on a nationwide basis; so an organization selling and
servicing customers in Denver today, can be selling
and supporting customers nationwide tomorrow.
Here’s an excerpt from today’s
announcement:
BOSTON,
VON Fall –Oct. 30, 2007 – Endeavor,
the leading provider of private label wholesale
professional services, and Polycom (NASDAQ: PLCM),
the world’s leading provider of unified
collaborative communications solutions, today
announced an agreement under which Endeavor’s
professional installation services will be available
through Polycom’s distribution channel
to service provider partners seeking access to
professional implementation services on a nationwide
basis. In addition to installing, testing, and
supporting Polycom phones, Endeavor’s certified
technicians provide customized installation services
and training for various technologies associated
with IP PBX deployment, including inside wiring,
network switches, traffic shaping appliances,
analog telephone adaptors (ATAs), and gateways.
With a field organization of more than 9,000 highly trained and certified technicians,
Endeavor is uniquely qualified to deliver installation and testing services for
Polycom partners anywhere in North America. Endeavor’s services are provided
on a white label basis and allow service providers, carriers, system integrators,
and VARs to offer a nationwide field service capability under their own corporate
brand.
For additional information about this
important and exciting new offering, you’re invited
to be among the first to have
a look at the brochure Polycom and Endeavor have
jointly produced for release today at the VON show.
As we wrap up the Fall trade show season,
we’d like to take a moment to recognize our mutual
success over the past couple of months. As noted in
this month’s News section, Endeavor was honored
at the recent COMPTEL PLUS event with the show’s
top marketing award.
This award is the culmination of the hard work and
planning by many of our team members and vendors and
certainly demonstrates the team work and commitment
we enjoy as an organization.
THE
ENDEAVOR FAM-I-LEE
While we’re recognizing exemplary
performance by our team, here’s one more. Readers
of this edition of the Endeavoring newsletter may recognize
a familiar face in our new Staffer of the Month. Chris
does indeed bear a striking resemblance to Adam, who
was recognized as the Staffer of the Month for August
2007. No, your eyes are not playing tricks on
you. Chris and Adam are twin brothers, both serving
as key members of Endeavor’s Service Delivery
Team.
At a glance, they may appear identical, but Chris and Adam have distinctive styles.
For example, Adam prefers his hair spiked in the front, but Chris typically wears
his down. Also, Adam started at Endeavor about a month before Chris; though
according to the Endeavor HR rep who interviewed them, the only difference between
their resumes was the first name.
Together, Chris and Adam, form perhaps, the greatest one-two punch combo the
telecom industry has ever seen. This dynamic delivery duo works in tandem
with the rest of the service delivery team to qualify the performance of Endeavor’s
field engineers. They share a similar work ethic and communicate frequently
each day, utilizing their chemistry and sense of cooperation to assist each other
in tackling problems or learning new skills regarding new technologies (although
some say this is enhanced by their telepathic link). Chris and Adam also
drive to work together each day – Chris typically steers while Adam handles
the pedals – which further exemplifies their dedication to teamwork.
Joking aside, Adam and Chris have each made a distinct and unique impression
at Endeavor, despite their similar appearance. Each one has worked hard
and shown a willingness to learn and take on additional responsibilities. They
have earned their spots as Staffers of the Month and will continue to succeed
at Endeavor. Recently, management was pleased to hear about the possibility
of their long lost triplet, Bob, joining the delivery team. Unlike Chris
and Adam, Bob apparently prefers a mullet hairstyle and found his long lost brothers
via telepathy. However, this vicious rumor was discredited after
Chris and Adam stated that if they had another brother who wore a mullet, they
certainly wouldn’t admit to it.
ENDEAVOR TELECOM SUPPORTS HABITAT FOR HUMANITY
October 26, 2007 - Endeavor, The Telecom
Truck Roll Company of Choice for carriers, service
providers, VARs, and equipment manufacturers, today
announced that its employees are supporting Habitat
for Humanity to assist in the building of three homes
in the Atlanta area.
Habitat for Humanity is a nondenominational
charity dedicated to eliminating poverty housing.
Habitat invites people of all backgrounds, races and
religions to help build houses for families in need.
Habitat has already built more than 225,000 houses
around the world, providing more than one million people
in over 3,000 communities with safe, decent and affordable
shelter. The organization relies on the volunteer
contributions of labor, as well as donations of money & materials
to build, or rehabilitate houses, which are sold to
partner families at no profit and financed with affordable
loans.
Click
here to read the full press release
ENDEAVOR TELECOM WINS TOP MARKETING AWARD AT COMPTEL PLUS CONVENTION & EXPO
October 26, 2007 - Endeavor, The Telecom
Truck Roll Company of Choice for carriers, service
providers, VARs, and equipment manufacturers, today
announced that it has won the Top Expo Marketing Award
at the recent COMPTEL PLUS Fall 2007 Convention and
Expo.
COMPTEL is the leading industry association
representing communications service providers and their
supplier partners. It advances its members' business
through policy advocacy and through education, networking
and trade shows. Endeavor was selected from hundreds
of exhibitors, based on a process that included pre-show
marketing activities and onsite promotions. Endeavor's
messaging, imagery and promotions were viewed by
the COMPTEL selection committee to best represent its
own brand, as well as the COMPTEL event.
Click here to read the full press release
Thankfully, we have no more upcoming events
for the moment.
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